We monitor all Ting services, including the Sprint & GSM network, Ting website, shipping and returns and our customer service operations 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status

Incident Status

Degraded Performance

Components

Ting Website, Shop and Your Account



April 23, 2018 8:05AM EDT
[Investigating] Our GSM Network provider has identified an issue with their system which is causing problems with feature changes on accounts. GSM voice, data and SMS are not affected at this time and CDMA services are not impacted. Thank you for your patience while we work to get this resolved.

Ting Website, Shop and Your Account




Degraded Performance

Mobile service




Operational

Ting Internet




Operational

Customer Support




Operational

Shipping & Returns




Operational

Scheduled Maintenance

Schedule

April 24, 2018 1:00AM - 2:00AM EDT

Components

Ting Website, Shop and Your Account

Description

Sprint will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

April 24, 2018 1:00AM - 2:00AM EDT

Components

Ting Website, Shop and Your Account

Description

Our GSM provider will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.