We monitor all Ting services, including the Sprint & GSM network, Ting website, shipping and returns and our customer service operations 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status

Ting Website, Shop and Your Account




Operational

Ting Mobile service




Operational

Ting Internet service




Operational

Customer Support




Operational

Shipping & Returns




Operational

Scheduled Maintenance

Schedule

April 19, 2019 1:00AM - 5:00AM EDT

Components

Ting Website, Shop and Your Account, Ting Mobile service, Ting Internet service, Customer Support, Shipping & Returns

Description

Our GSM provider will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

April 19, 2019 1:00AM - 2:00AM EDT

Components

Ting Website, Shop and Your Account

Description

Sprint will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

May 2, 2019 2:00AM - 4:00AM EDT

Components

Ting Internet service

Description

On Thursday May 2nd from 2:00 AM EDT until 4:00 AM EDT Ting Internet engineers will perform scheduled maintenance work on our network. During the maintenance window, some Ting Internet customers may be disconnected from the internet for up to 30 minutes. Impacted customers will receive a notice by email to let them know they are part of the impacted area. Our engineers will be work hard to ensure that the downtime is as minimal as possible. Thank you for your patience while we work to make things better.