We monitor all Ting services, including the Sprint & GSM network, Ting website, shipping and returns and our customer service operations 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status

Incident Status

Operational

Components

Ting Internet service



November 14, 2019 4:24AM EST
[Monitoring] We have identified the problem and have re-established service. We will continue to monitor for any further issues.

November 14, 2019 3:40AM EST
[Investigating] .

November 14, 2019 3:38AM EST
[Investigating] We are currently investigating an outage affecting the Sand Point region. Will will be adding updates as we discover more information. Sorry for any inconvenience

Ting Website, Shop and Your Account




Operational

Ting Mobile service




Operational

Ting Internet service




Operational

Customer Support




Operational

Shipping & Returns




Operational

Scheduled Maintenance

Schedule

November 15, 2019 1:00AM - 5:00AM EST

Components

Ting Website, Shop and Your Account

Description

Our GSM provider will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

November 15, 2019 1:00AM - 2:00AM EST

Components

Ting Website, Shop and Your Account

Description

Sprint will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

November 15, 2019 2:00AM - 3:00AM EST

Components

Ting Internet service

Description

On Friday November 15th at 2:00 AM EST until 3:00 AM EST, Ting Internet Engineers will perform scheduled maintenance on our network in Fuquay-Varina. During the maintenance window, some Ting Internet customers in Fuquay-Varina may be disconnected from the temporarily disconnected from the internet for 5-10 minutes. Any impacted connections will be restored automatically. Thank you for your patience while we work to make things better.

Schedule

November 16, 2019 1:00AM - 2:00AM EST

Components

Ting Website, Shop and Your Account

Description

Our GSM provider will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

November 16, 2019 1:00AM - 2:00AM EST

Components

Ting Website, Shop and Your Account

Description

Sprint will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.