We monitor all Ting services, including the Sprint & GSM network, Ting website, shipping and returns and our customer service operations 24 hours a day, seven days a week. In the event of a service disruption, we'll post information here to keep you informed of the current status

Ting Website, Shop and Your Account




Operational

Ting Mobile service




Operational

Ting Internet service




Operational

Customer Support




Operational

Shipping & Returns




Operational

Scheduled Maintenance

Schedule

February 20, 2019 1:00AM - 5:00AM EST

Components

Ting Website, Shop and Your Account

Description

Our GSM provider will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

February 20, 2019 1:00AM - 2:00AM EST

Components

Ting Website, Shop and Your Account

Description

Sprint will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

February 21, 2019 1:00AM - 2:00AM EST

Components

Ting Website, Shop and Your Account

Description

Our GSM provider will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

February 21, 2019 1:00AM - 2:00AM EST

Components

Ting Website, Shop and Your Account, Ting Mobile service, Ting Internet service, Customer Support, Shipping & Returns

Description

Sprint will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

February 21, 2019 2:00AM - 4:00AM EST

Components

Ting Internet service

Description

On the morning on February 21st at 2:00 AM EST until 4:00 AM EST Ting Internet engineers will be upgrading the the network infrastructure providing service to Cascadia and Fontana. While that work is taking place, customers will be disconnected from the internet. As soon as the work is completed, all connections will be restored automatically. Our engineers will be working hard to ensure that the downtime is as minimal as possible. Thank you for your patience while we work to make things better.

Schedule

February 22, 2019 1:00AM - 5:00AM EST

Components

Ting Website, Shop and Your Account

Description

Our GSM provider will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

February 22, 2019 1:00AM - 2:00AM EST

Components

Ting Website, Shop and Your Account

Description

Sprint will be performing scheduled maintenance which will prevent you from making subscription changes and activating new services. Voice and data services remain unaffected during this maintenance window and we appreciate your patience while we make things better.

Schedule

February 27, 2019 2:00AM - 2:05AM EST

Components

Ting Internet service

Description

On February 27th at 2:00 AM EST Ting Internet engineers will perform network maintenance in Sandpoint, ID and Centennial, CO. As a result, Ting Internet customers in the affected areas may experience a few seconds of delay in DNS resolution at the time of the maintenance. Thank you for your patience while we work to make things better.

Schedule

March 4, 2019 10:00PM - March 5, 2019 7:00AM EST

Components

Ting Internet service

Description

On Monday March 4th from 10:00 PM EST until Tuesday March 5th 7:00 AM EST Ting Internet engineers will be working in the field to perform necessary fiber relocation due to construction in the area. During this 9 hour maintenance window, Ting Internet service to customers in Belmont and Fry's Spring will be disconnected or degraded. Our engineers will be working hard to ensure that the downtime is as minimal as possible. Once the necessary work is complete, all connections will be restored automatically. Thank you for your patience while we work to make things better.